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Physical therapy EMR and scheduling software, built around documentation.

Practice management software for cash-pay and hybrid PT practices: scheduling, flexible charting with custom outcome instruments, patient balance and A/R tracking, and AI Scribe. From $249/mo.

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What does physical therapy software need to do?

Physical therapy software has to keep three things connected on one patient record: scheduling, documentation, and billing. That means online booking that accounts for provider and room capacity, charting that tracks outcomes visit over visit, and a way to collect what a patient actually owes, after insurance or instead of it for cash-pay care. Annabelle Health covers scheduling, flexible charting with custom outcome instruments, patient balance and A/R tracking, and AI Scribe on one record. It's built for practices that are cash-pay or hybrid rather than insurance-claims-first. See the full breakdown on pricing.

What a PT practice runs on, in one plan.

Scheduling & check-in

Online booking, provider and room management, packages, memberships, and a self check-in kiosk.

Flexible charting & outcomes

Custom outcome instruments, auto-scored and trended. AI Scribe drafts SOAP notes to review and sign.

AI Scribe, included

Turn a visit into a structured chart note automatically, included in every plan, not a paid add-on.

Patient balance & A/R

Track patient-responsibility balances with aging, bill-later terms, and card-on-file collection.

Messaging & AI receptionist

Two-way SMS and webchat in one inbox, plus an AI receptionist that answers and books 24/7.

Patient portal & mobile app

Self-service booking, forms, and secure access, on the web and in a branded patient mobile app.

How does Annabelle Health compare to WebPT, Prompt, and Jane App?

What a PT practice evaluates, across the platforms practices compare. "Not verified" means we could not confirm it on the vendor's own current pages.

Feature
Built for wellness practices

Annabelle Health

Cash-pay & hybrid PT

WebPT

Insurance-billing-first rehab EMR

Prompt

AI-powered rehab EMR + RCM

Jane App

Allied-health-first
Online scheduling & self-service booking ✓ ✓ ✓ ✓
Documentation with outcome tracking Flexible charting, custom outcome instruments Standardized tests & outcome measures ✓ ✓
Insurance claims billing & revenue cycle management ✕ Claims auto-posting, batch billing, Medicare A billing (Enhanced/Ultimate tiers) Full RCM service Insurance/claims billing add-on
Patient balance & A/R tracking (aging, card-on-file) ✓ Not verified in this form Not verified ✕
AI-assisted documentation / scribing AI Scribe, included in every plan AI documentation tools (auto-generated notes, coding guidance) Sidekick AI scribing module $15/mo per-practitioner add-on
Home exercise program (HEP) for patients Not built in ✓ ✓ Not verified
AI receptionist / 24-7 call answering ✓ Not verified Not verified ✕
Reviews & reputation management ✓ ✓ Not verified Top tier only
Published starting price $249/mo Not published (Starter / Enhanced / Ultimate, custom quote) Not published (custom quote) Not published

Is Annabelle Health the right fit if you bill insurance heavily?

Not today, and we'll say so directly. Annabelle Health does not currently process insurance claims. It's built for cash-pay and hybrid physical therapy practices that collect patient-responsibility balances directly. Maybe your practice bills Medicare or commercial insurance as its primary revenue model. If so, WebPT (claims auto-posting, Medicare Part A billing, clearinghouse fees included) or Prompt (a dedicated revenue-cycle-management service) are genuinely built for that workflow in a way Annabelle Health is not. Jane App is also a mature, well-regarded option for allied-health practices that want built-in insurance/claims billing and telehealth.

Comparing more than one option? See the full wellness software comparison.

Last reviewed October 21, 2026. WebPT features and pricing tiers come from webpt.com and webpt.com/pricing; Prompt (prompthealth.com) features come from prompthealth.com; confirm current terms directly with each vendor. Note: prompt.com (without "health") is not Prompt's own site as of this review and redirects to an unrelated domain marketplace listing — use prompthealth.com.

Physical therapy software: frequently asked questions

Answers to what PT practices actually search for when evaluating software.

What is the best software for physical therapy?

The best fit depends on how your practice bills. Maybe you're cash-pay or hybrid and want scheduling, flexible charting, patient balance tracking, and AI Scribe on one record, without insurance-claims overhead. Annabelle Health is built for that. Maybe insurance billing is your primary revenue model instead. WebPT or Prompt are built around claims and revenue-cycle management in a way Annabelle Health is not today.

What is the best EMR for physical therapists?

For documentation and outcome tracking on their own, WebPT, Prompt, Jane App, and Annabelle Health all offer charting with outcome measures. The deciding factor for most PT practices is what the platform also needs to run. WebPT and Prompt are built for insurance billing. Annabelle Health's focus is patient-responsibility billing for cash-pay and hybrid care.

What is the 8-minute rule in physical therapy billing?

The 8-minute rule is a Medicare billing guideline for timed CPT codes. A billable unit generally requires at least 8 minutes of direct, one-on-one treatment time. The total units billed for a visit come from the total timed minutes across all billed codes. It governs how documented treatment time converts into billable units, not clinical treatment decisions. See the authoritative source: the CMS Medicare Claims Processing Manual, Chapter 5, Section 20.2 (cms.gov). Annabelle Health does not process insurance claims. A practice that bills Medicare and needs 8-minute-rule-compliant claims software should also evaluate WebPT or Prompt.

Does Annabelle Health handle insurance billing for PT practices?

Not today. Annabelle Health tracks patient-responsibility balances with aging, bill-later terms, and card-on-file collection for cash-pay and hybrid practices, but it does not process insurance claims. If claims billing is central to your practice, see how Annabelle Health compares to WebPT and Prompt above.

Is Annabelle Health HIPAA compliant for physical therapy practices?

Yes. Patient data is encrypted in transit and at rest. Access is role-based, and every access and change is logged. A signed Business Associate Agreement is included with every plan. See the full security and HIPAA page.

See physical therapy software built around your documentation.

A short, no-pressure walkthrough: bring your current workflow and we'll show you the difference.

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No credit card required. HIPAA setup included.